Frequently Asked Questions

No. Grooming Manager works alongside your existing POS and booking software. You continue using your current system for booking, payments, and customer management while Grooming Manager handles real-time operational workflow inside the salon.

Most salons are fully set up in less than 5 minutes. The onboarding process is simple, guided, and designed to minimize disruption to your daily operations. If any assistance is needed, our customer support team is always available to help with setup, training, and workflow questions.

Grooming Manager is designed for grooming salons of all sizes, from smaller teams to high-volume operations managing multiple groomers, bathers, and service flows simultaneously.

No long-term contract is required. You can upgrade, downgrade, or cancel anytime. We believe in earning your business every month.

You only need access to a web browser. PawOps can run using a single computer, laptop, touchscreen, or iPad, or it can operate across multiple devices simultaneously. Using multiple devices allows each department to work independently, including bathers, dryers, groomers, and receptionists.

PawOps is a web-based platform and only requires a modern web browser and stable internet connection. For the best experience, we recommend high-speed internet and an updated version of Chrome, Safari, Edge, or Firefox. Devices should have at least 8GB of RAM and a modern processor equivalent to an Intel i5 or Apple M1 for smooth real-time workflow updates. PawOps can run on desktop computers, laptops, touchscreens, and iPads. Multi-device setups are recommended for larger salons so bathers, dryers, groomers, and receptionists can manage workflow independently in real time.